FAQ's
If you can’t find your answer here, please call our office on 03 9813 0749 or send us a mail.
-  Is the infill panel made of Japanese rice paper?No. Shoji Screens of Melbourne uses a combination of acrylics which emulate the rice paper effect, but our infill are more durable and sound dampening. 
-  Are they made in Australia?Yes. All of our Shoji products are custom-made in a factory in Brisbane. 
-  What wood do you use in your frames?We offer different wood types for your Shoji Screen/doors - Tasmanian Oak and Guinea Rosewood. They are available in black, white and stained. 
-  Can you make custom doors?Yes. all of our dividers and doors are available as wall sliding doors, cavity doors, bi-fold doors, wardrobe doors, fixed screens or free standing bi-folds. 
-  Is there a warranty on your products?10 years 
-  Do you have a showroom?Yes 
-  Can I have my Shoji Door outside?We do not recommend these doors as an outside solution. 
-  Are your screens soundproof?Our doors are not completely soundproof, but the acrylic of the infill does dampen noise to a degree. 
-  Must Shoji Screens have tracks on the floor?This depends on the type of door and mechanism you want to be installed. For larger Shoji doors, it’s preferable to have a track to guide the weight of the door. 
